FAQs

How do I order my jewellery?

You can either order in person through your local jeweller, or you can order online. When ordering with a jeweller, you will be able to view samples of fingerprint jewellery, handprint and footprint jewellery, original writing and drawing jewellery. 

What products can I order online?

Paw prints, hand prints, foot prints, signatures. For the best results, we recommend you purchase our inkless print kit. 

Will I see the fingerprint clearly?

The clarity of the print depends on age. It can be possible to get a really good fingerprint from even as young as 4 months. When we take the print for you, we will show you the print to make sure you are happy.

Who will make my jewellery?

Your jewellery will be made by your local jeweller who has been fully trained in the art of making our gorgeous keepsakes. We are committed to keeping these truly precious pieces individually hand made rather than cast or engraved by machines.

Do you use moulds for your fingerprint pieces?

Fingerprints can be taken directly onto your piece of jewellery or via a silicon mould. The direct fingerprint method means that you get the best possible print in terms of detail, shape and that your piece has been touched by your loved one. 

Are the pendants made of fine silver?

Yes, our pieces are made from fine silver.

How should I care for my jewellery?

You can remove light tarnish using a polishing cloth. If your piece becomes more tarnished, polish with silver polish. Chains can be cleaned by using a silver dip available at most hardware stores. It takes seconds and they will come out sparkly and new. Dipping the printed piece will remove the antiquing from the print and engraving, so this is not recommended.